Rotterdam concierge service City Guide · est. 2017
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Hotel New York

Koninginnenhoofd 1, Feijenoord, 3072 AD Rotterdam, Netherlands 4.4 10 reviews
About this stay

About

First Impressions

Walking up to Hotel New York feels like stepping into a piece of Rotterdam's maritime history — and honestly, that's exactly what you're doing. This striking building used to be the headquarters of the Holland America Line, where thousands of passengers once boarded ships bound for New York (hence the name). The architecture alone is worth the visit, with its imposing brick facade and art deco details that somehow manage to feel both grand and welcoming. You can actually sense the weight of history here, but it never feels stuffy or museum-like.

Location & Neighborhood

The location on Koninginnenhoofd is absolutely brilliant — I mean, you're literally on the waterfront with the Maas River right at your doorstep. What's really clever about this spot is that you get stunning views of Rotterdam's famous skyline across the water, but you're tucked away from the city center's hustle and bustle. The Wilhelminapier district has this cool, modern vibe with plenty of restaurants and cafes within walking distance. Getting into the city center is easy too — there's a water taxi that's actually fun to take, or you can walk across the Erasmus Bridge in about fifteen minutes.

The Rooms

The four-star rooms here strike that perfect balance between historic charm and modern comfort. Many of them have these gorgeous high ceilings and original architectural details that remind you of the building's past, but the furnishings are contemporary and well-thought-out. The beds are genuinely excellent — I'm talking about the kind of sleep quality that makes you want to check what brand of mattress they're using. River-view rooms are obviously the prize here, and if you're traveling as a couple, it's worth the splurge because those sunset views over the water are pretty spectacular.

Breakfast & Dining

Breakfast at Hotel New York is served in what used to be the original departure hall, which gives the whole experience this wonderful sense of occasion. The buffet setup offers a solid mix of continental options plus some local Dutch specialties, and they do a good job accommodating vegetarian preferences. The quality is consistently high — fresh pastries, good coffee, and they actually pay attention to details like having proper butter (not those little packets). You know what I particularly appreciated? The staff seems to remember your coffee preferences after a day or two, which is a nice touch that makes repeat visits feel even more comfortable.

Why Guests Love It

There's something about this place that keeps people coming back — the repeat guest rate here is notably higher than most hotels, and I get why. It's that rare combination of a unique setting, solid comfort, and genuine character that you just don't find everywhere. Couples especially seem to fall for the romantic waterfront setting and those incredible city views. The building itself tells such an interesting story, and staying here feels like you're part of Rotterdam's narrative rather than just passing through. Plus, the staff genuinely seems to care about your experience, which makes all the difference when you're trying to unwind and enjoy your time in this fascinating city.

4.4
Guest rating / 5
1.8 km
To centre
3:00
Check-in
EN
Languages
Rooms · 5 categories

Where you'll sleep.

Rijnhaven Room

2 adults
2 twin beds 1 queen bed

Wilhelminapier Room

2 adults
2 twin beds 1 queen bed

Binnenplaats Room

2 adults
1 queen bed

Maaszijde Deluxe Room

2 adults
1 king bed 1 queen bed
Select a room

Live availability and rates open in a new tab.

What's included

Amenities.

Bedroom
Linens · Wardrobe or closet
General
Air conditioning · Smoke-free property · Hypoallergenic room available
Parking
Electric vehicle charging station · Accessible parking
Bathroom
Towels · Private Bathroom · Toilet
Outdoors
Terrace
Living Area
Desk
Food & Drink
Fruit · Wine/Champagne · Kids' meals
Accessibility
Upper floors accessible by elevator
Room Amenities
Socket near the bed
Location

Around the hotel.

Koninginnenhoofd 1, Feijenoord, 3072 AD Rotterdam, Netherlands

10 reviews

Guest reviews.

Wonderful
Based on 10 verified guest reviews
Average guest score: 8.9 out of 10.
Staff
9.0
Comfort
9.0
Location
9.4
Free Wifi
9.1
Facilities
8.7
Cleanliness
9.0
Value for money
8.0
Rabindra India
Location is excellent. The rooms are a great size, bathrooms are a good size. Cleanliness, House Keeping exceptional. The restaurant, was fantastic, Food selection was good, but the food at the Basement (bar below,) was par excellent. Service and staff were very friendly, always there to help. A brilliant property, with amazing staff and also an amazing and old building looked after very well.
Sarah United Kingdom 9.0
The room was lovely. Thank you for the upgrade.
Lewdel United States of America
My grandfather disembarked from this Hotel (then the HQ and emigrant passenger processing center for the Holland America Line) in 1904. This stay was a special homage to him and to the same named ship I was sailing on, the Rotterdam.
Timothy United States of America
Location was great, within walking distance of cruise port. Water Taxi stop directly behind hotel provides easy access to city center and other attractions. Quirky old historical building, but the rooms are furnished with modern comfortable amenities. On-site restaurant served great food at reasonable prices, very popular with the locals. Consider booking at a rate that includes breakfast, fantastic offering.
House rules

Policies.

Pets

  • Pets are not allowed.

Groups

  • When booking more than 4 rooms, different policies and additional supplements may apply.

Check-in

  • From 3:00 PM
  • Guests are required to show a photo ID and credit card at check-in

Check-out

  • Until 11:00 AM

Age restriction

  • The minimum age for check-in is 18

Children & Beds

  • Child policies
  • Children of all ages are welcome.
  • Children 3 and above will be charged as adults at this property.
  • To see correct prices and occupancy info, add the number and ages of children in your group to your search.
  • Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
  • Crib and extra bed policies
  • The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

Cancellation/prepayment

  • Cancellation and prepayment policies vary according to accommodations type.Please enter the dates of your stay and check what conditions apply to your preferred room.

Accepted payment methods

  • Maestro
  • Mastercard
  • Visa
  • Cash
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